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Privacy Policy

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5 Digit Fingerprinting (“we,” “our,” or “us”) operates this website and provides fingerprinting, notary, and related appointment-based services. We respect your privacy and are committed to protecting your personal information.

1. Information We Collect

We collect the following types of information when you use our website, book appointments, or contact us:

  • Personal information: name, email address, phone number.

  • Appointment information: service type, chosen date/time, preferences.

  • Service-related information: fingerprinting or notary service details.

  • Form submissions: messages, questions, or custom requests.

  • Automatically collected information:

    • IP address

    • Browser type

    • Cookies used by Wix, Google Analytics, and other tracking tools

2. How We Use Your Information

We use the information we collect to:

  • Schedule and manage appointments

  • Respond to inquiries

  • Provide services you requested

  • Send appointment confirmations

  • Send one-time review requests after a completed service

  • Improve website performance and user experience

We do not sell or share your personal information with third-party marketers.

3. Who We Share Information With

We only share your information with essential service providers that help us operate our business:

  • Wix (website hosting and forms)

  • Google Calendar (appointment management)

  • Google Workspace (email communication)

  • ClickSend (sending one-time SMS review requests)

  • Square or other payment processors (if applicable)

These providers process your data securely and only as needed.

4. SMS & Email Communication

By submitting your phone number or email, you may receive:

  • Appointment confirmations

  • Service-related communication

  • A single follow-up text message asking for a Google review

We do not send recurring marketing messages.

5. Cookies & Tracking Technologies

Wix and Google may use cookies to:

  • Improve website functionality

  • Track website usage

  • Enhance user experience

You may disable cookies in your browser at any time.

6. Data Retention

We retain your information only as long as needed to:

  • Fulfill your service

  • Maintain business records

  • Comply with legal requirements

7. Your Rights

You may request:

  • A copy of the information we have about you

  • Correction of inaccurate data

  • Deletion of your information (except where legally required)

Contact us at: info@5digitfingerprinting.com

8. Security

While no method of storage or transmission is 100% secure, we use industry-standard security measures to protect your information.

9. Contact Information

If you have questions about this Privacy Policy, contact us:

5 Digit Fingerprinting
Boulder City, NV
Email: info@5digitfingerprinting.com

TERMS & CONDITIONS

Last updated: [fill in date]

Welcome to the website of 5 Digit Fingerprinting (“we,” “us,” “our”). By accessing this website or using our services, you agree to the following Terms & Conditions.

1. Appointment Policy

  • All appointment times are scheduled through our website or Google Calendar booking tool.

  • You are responsible for entering accurate information.

  • If you are late, your appointment may need to be rescheduled.

  • We reserve the right to refuse service to anyone for safety or compliance reasons.

2. Payment & Refunds

  • Payment is due at the time of service unless otherwise arranged.

  • Refunds are not offered for fingerprint cards or results rejected due to reasons outside our control (e.g., damaged cards, agency requirements).

  • For fingerprinting, we only guarantee the quality of the prints, not approval by any government agency.

3. Service Limitations & Compliance

We provide fingerprinting and notary services only. We do not:

  • Guarantee background check approval

  • Provide legal advice

  • Verify eligibility requirements for licensing or employment

  • Modify fingerprints or identity-related documents

All results and decisions are made by the requesting agency (FBI, DPS, employers, licensing boards, etc.).

4. Notary Disclaimer

Our notaries do not provide legal interpretation or advice.
We only verify identity and witness signatures.

5. Website Use

You agree not to:

  • Copy or redistribute website content

  • Attempt to access secure areas

  • Use our website for fraudulent activity

6. Limitation of Liability

We are not liable for:

  • Agency delays

  • Lost or delayed mail

  • Background check outcomes

  • Errors caused by inaccurate information provided by the customer

Our total liability is limited to the amount paid for the service in question.

7. Changes to These Terms

We may update these Terms at any time. The updated version will be posted on our website.

SMS CONSENT DISCLOSURE

By submitting your phone number on our website, you agree to receive:

  • Appointment confirmations

  • Service-related communication

  • A one-time text message requesting a Google review after your appointment

You will NOT receive recurring marketing texts.
Standard message and data rates may apply.

You can request deletion of your phone number from our records at any time by contacting:
info@5digitfingerprinting.com

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